kP
kabelo P

1 reviews | Active since Oct 2021

26 Sept 2025, 13:52

king Price car insurance

On 31 August in Cape Town, I was the victim of an attempted carjacking and *******. Fortunately, I managed to escape unharmed, but my vehicle was damaged during the incident. This experience was extremely traumatic.

Following my claim submission, King Price appointed an assessor, Mr. Quinton Van Deventer. I was deeply disturbed by his conduct. He was rude, unprofessional, and shouted at me during the assessment, which only added to the trauma I had already endured. No client, especially a crime victim, should be subjected to such treatment.

What is more disheartening is that, despite my loyalty to King Price for over 5 years of uninterrupted premium payments, my claim was unfairly rejected. This decision has left me feeling not only unsupported but also re-victimized by my own insurer at a time when I expected compassion and assistance.Never mind you when you call their their emergency assistence they come after 10 hours.

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Replies (1)
King Price Insurance
King Price Insurance's reply26 Sept 2025, 14:01
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***