PP
Pranam P
1 reviews | Active since Oct 2011
05 Jun 2015, 08:41
King Price Cant Do Simple Tasks
I first emailed King Price on May 14th asking for a letter with my claims history. I received no response. I then called them on May 15th and was sent a blank document. I called them back and was told that they had a system problem and I will be sent the document as a matter of urgency. It has now been 3 weeks and still I have received nothing. So I called them again today 05/06/2015 and yet again have been sent a blank document that is not even for my policy. Instead of sending me a document for my policy they repeatedly send me a blank document for policy K***9. Now my new insurer is going to increase my premium as I have no proof of my no claims history. I want the letter today!!! Friday 05/06/2015
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King Price Insurance's replyOfficial
08 Jun 2015, 16:38Hello Pepe.P,
We know that it must be super frustrating but we also appreciate you bringing this to our attention so we can fix things.
As per our records Jonathan from client care was in contact with you and has arranged that you urgently be sent the letter. Our sincerest apologies for the negative experience.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We know that it must be super frustrating but we also appreciate you bringing this to our attention so we can fix things.
As per our records Jonathan from client care was in contact with you and has arranged that you urgently be sent the letter. Our sincerest apologies for the negative experience.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply08 Jun 2015, 16:38
Official
Hello Pepe.P,
We know that it must be super frustrating but we also appreciate you bringing this to our attention so we can fix things.
As per our records Jonathan from client care was in contact with you and has arranged that you urgently be sent the letter. Our sincerest apologies for the negative experience.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We know that it must be super frustrating but we also appreciate you bringing this to our attention so we can fix things.
As per our records Jonathan from client care was in contact with you and has arranged that you urgently be sent the letter. Our sincerest apologies for the negative experience.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court