AF
Avron F

1 reviews | Active since Jul 2011

19 Jun 2015, 19:49

King price bullies

I got a promotional email from King price today (19/06/2015) saying `get a quote` so I clicked on the link typed in my details. After putting my details in I clicked on ad more info and thought it would go to the next page but I got a phone call instead. It is King price on the call with them for a half an hour the guy tells me the amount and I tell him let me think about it he says can you hold for me and gets his manager to maybe look at a better price. I tell the manager that I still need time to think about there offer he tells me that it is a good offer and I must take it now or if I don't I am going to be re quoted and it might be a different calculation and giving me such attitude. Tells me he is not trying to push me into anything but that is exactly what they were trying to do. Not only that when the guy was done telling me how much it was, he did not ask me if it is ok he just went straight into telling me which account could he be taking the money from. Was absolutely the worst experience I have had with an insurance company forcing themselves on me.

0
Replies (1)
King Price Insurance
King Price Insurance's reply22 Jun 2015, 16:53
Official
Hello favron,

We are so sorry for the negative experience, thank you for bringing this to our attention. We strive to improve our service levels at all times and your feedback helps us do just that. We will definitely investigate and address the matter.

Royal regards,

The king and his court