MF
Mandla F
1 reviews | Active since Sept 2013
05 Feb 2026, 10:02
King Price Broker Client Care Team unprofessional service and lack of response.
I am lodging a formal complaint against King Price Broker Client Care Team for unprofessional service and lack of response.
I emailed *** regarding insurance quote/premium inquiry. Despite multiple days passing I have received zero feedback or acknowledgment. This delay is unacceptable, especially for a client care team, and is hindering my urgent decision on vehicle insurance.
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King Price Insurance's replyOfficial
05 Feb 2026, 10:34Hey Mandla,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The King's Court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The King's Court
King Price Insurance's reply05 Feb 2026, 10:34
Official
Hey Mandla,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The King's Court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The King's Court