AF
Alfonzo F

1 reviews | Active since Mar 2012

27 Mar 2025, 17:17

King price blames anything on wear and tear.

I had comprehensive insurance with King Price. My vehicle caught alight while I was driving it and managed to put the fire out with the help of the neighborhood I was driving through. My car was then investigated by Land Rover and the fire department as per Jaco Holtshauzen the claims adjuster. The findings were that a fuel pipe had worked itself loose and caught alight burning the wires and some engine components. However, King Price wrote the car off. But decided not to pay out in the end because they dont cover wear and tear as per my policy. How can a fire be wear and tear, and this was comprehensive cover. So be careful with this clever one. They took me around the block while my car got damaged sitting in the sun in their yard. Got it back with a damaged wiper arm and a damaged rear dvd screen to boot, with some hyster damages as well. Watch out for the claims adjuster Jaco Holtshauzen, as he's the one to find the reason not to pay.

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Replies (1)
King Price Insurance
King Price Insurance's reply28 Mar 2025, 08:08
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***