PS
Persephone S

1 reviews | Active since Sept 2020

25 Nov 2020, 19:23

King Price_bad claim experience

Very Quick to assist when taking out insurance with King Price, giving excellent premium rate.

What a disaster when logging a claim.

No response on emails send, no assistance on calls, but as soon as I turned into the worste monster, they are quick to respond within minutes.

Why must turn into a real ***** to get service.

2 weeks & no progress on claim...wowwww

Trying to search for every possible clue to reject a claim, even trying to put words into your mouth & when canceling other vehicles from such bad experience I was asked if I want to withdraw claim...wowwww

5Well, I cancelled other vehicles from them, rather pay now double the premium that having to deal with this

0
Replies (1)
King Price Insurance
King Price Insurance's reply25 Nov 2020, 22:39
Official
 
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second. 
 
We’ll call you shortly to give you a full update on your claim.