MP
Makgale P

1 reviews | Active since Mar 2019

23 Aug 2023, 14:57

King Price are unreliable

KP***.

Guys let me tell you a story about King Price when you are in trouble.

1. After I got an accident around Kimberley. They came after 3 hours to the accident place. It happened 06h38 they came 09h58 and their towing people were complaining that I am staying far in Taung, Suggested that they drop me in Town then I get in a taxi to home while injured.

2. When they were doing assessment they started to ask why did I not send the pictures of the car when the insurance was taken, And I told them YOU NEVER ASKED FOR THEM. THEY NEVER ASKED and when I requested the call they barged off..

3 , This one is sad and painful, They took my car from KImberly in Northern Cape Province and Towed it to Bloemfontein in Free State. Two different provinces and they said I must tow it back to Kimberley with my own costs. My OWN costs on something I never validated.

4. Lastly on their so called recorded calls, They said to me "They will return my car to Kimberley I must not worry." It is there on their calls and it is recorded if that is true. Again they will just keep quiet.

The findings are few of many, My story with royal greetings is that they disrespect the majority.

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Replies (1)
King Price Insurance
King Price Insurance's reply23 Aug 2023, 15:57
Official
Hi Pule,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.

Royal regards,
The Kings Court