LS
Liezel S
1 reviews | Active since Sept 2013
15 Mar 2016, 07:24
King Price are *******!
As an existing customer I requested a quote for building insurance, it came down to R365,59 a month. I requested that the cover start with immediate affect. The consultant told me that a Pro rata wil be deducted of R200 plus I can't recall the exact amount. This morning I wake up to a debit order that went off my account of R1389 !!!!! That is a pro rata for my enitre premium!!!!!! My monthly premuim was already paid and you people just deduct more!!!!! I am moving away from KP absolute *******!!!! I want this reversed - this is utter BS!!!
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King Price Insurance's replyOfficial
15 Mar 2016, 18:19Hello Liezel_Smith,
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
You have been contacted regarding your concerns and the way forward. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
You have been contacted regarding your concerns and the way forward. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply15 Mar 2016, 18:19
Official
Hello Liezel_Smith,
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
You have been contacted regarding your concerns and the way forward. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
You have been contacted regarding your concerns and the way forward. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court