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Paresh M

1 reviews | Active since Jan 2017

15 Jan 2017, 09:11

King Price

<p>Am insured with king price from September &nbsp;2016 and was &nbsp;knocked from behind on 1st January 2017 and offending vehicle sped off. &nbsp;Reported this and king prices less responsive agent only informs me on 13th January that claim is rejected. &nbsp;This was after I have been phoning them daily. &nbsp;They just kept me in the dark for the 2 weeks. &nbsp; They were really &nbsp;pathetic in service &nbsp;and empathy arena. &nbsp;They allege that apart from the two disclosures I made about accidents upon joining them I did not mention an earlier incident in 2013. &nbsp;This is so unprofessional as everything is verbal and nothing in writing. &nbsp;Why on earth was all of this not verified when they basically harassed me into joining them. &nbsp;That's the fair way of doing business. &nbsp;I am so inconvenienced as vehicle boot is open and vehicle looks bad. &nbsp;I am convinced that king price spent 2 weeks to find reasons to reject my claim because I paid for only 6 months which amounts to about 3 thousand while damages are in region of 15 thousand. &nbsp;&nbsp;</p> <p>Other reputable and tradirional insurance companies that I have engaged with in my 30 years of driving sorted claims in 2 to 3 days. &nbsp;Public must not join these new over night companies. &nbsp;Why must I be prejudiced as this was no fault of mine . &nbsp;</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply16 Jan 2017, 16:52
Official

Hi Paresh

Thank you for your comments and allowing us the opportunity to respond. Cornette from our claims department has been in contact with you to discuss your concerns and the way forward.

Royal regards

The kings court