King Price and their outrageous quotes for existing clients!

<p>I had a rather unfortunate incident with King Price insurance.</p> <p>I have had household insurance with them since 2013/09. I recently (2016/08/04) decided to give King Price call with regards to changing my vehicle Insurance from MiWay to King Price.</p> <p>“Jerome” the guy who I initially talked to (just before 12:00) at king price gave me a monthly Premium of R986,35 m/o for my vehicle. Went through the whole underwriting process, he then took my banking details and confirmed the insurance would start beginning of September. He then stated that the system is not accepting the application and then told me that Im an existing client and that he only deals with new clients (I mentioned to him twice that I still need to do some changes on my household policy) and said he is going to put me through to another department that could help me. He did state that my vehicles insurance premium would remain the same.</p> <p>I then proceeded to talk to “Aakir” just past 12:00 who could not find anything on the previous conversation. I then went through the whole underwriting process again and he came back with a premium of over R1600.00.</p> <p>Note that the only thing that changed between the underwriting processes is that at R986 – I am a new customer and at R1600 odd – existing customer.</p> <p>I have requested that they do an investigation listening to the calls that were recorded on both occasions and come back to me as to why there is such a big difference and obviously give me the first quoted price as it has been acepted by King Price.</p> <p>A week later and no one has contacted me from king price, this is after a few attempts trying to get in contact with king price management concerning this issue. They just keep saying someone will contact me.</p>