NM
Nthati M

1 reviews | Active since Jul 2021

03 Nov 2023, 23:03

King Price and it's lies

This insurance doesn't even deserve a single star. I was told that the excess amount would is 10% for the phone I insured. Now that I want to claim I'm being told that 10% is for when you claim for a motorcycle. Why would I be given information about a motorcycle in the first place when I clearly stated that I needed insurance for my phone? Imagine paying an excess amount of R1250, 00 for a phone that has dropped its value. Insured for the amount of R3000... I will never get insurance in my life... King Price is full of something. I'm cancelling it.

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Replies (1)
King Price Insurance
King Price Insurance's reply06 Nov 2023, 08:51
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***