FM
Francisco M

1 reviews | Active since Jan 2020

17 May 2024, 21:01

King Price and Bsure Insurance Arvisors Insurance deductions

I took out a comprehensive vehicle insurance from King Price on 15 May 2024 through a broker (broker firm) Bsure Insurance Advisors. However I cancelled the policy the same day as I decided against buying the intended vehicle. The consultant at King Price insurance logged my request to cancel, but still on the 16 May 2024 they deducted R800 from my account and again on 17 May 2024 they deducted another R1470 from my account.

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Replies (1)
King Price Insurance
King Price Insurance's reply20 May 2024, 10:31
Official
Hi Francisco,

Thanks for reaching out to us.

We’re sorry to hear that you’re not happy with our service. We want to make things right for you as soon as possible. That’s why we’ve sent your complaint to Client Care department to look into it and get back to you.

We promise to do everything in our power to help you!