JN
J N

1 reviews | Active since Jul 2019

11 Dec 2024, 18:32

King Price and Auto Magic

King Price and Auto magic Rustenburg- a nightmare of an experience. had a claim that was approved and my car was booked in for repairs at Auto Magic Rustenburg.

I am very disappointed at what they did to my car. It came back with a cracked windscreen, running daylight not working, some parts were not fitted properly, I don’t understand how quality control approved that mess, Windscreen has gaps that didn’t exist.

Im so disappointed, I don’t understand how King Price would send me to such a panel beater, because I believe it’s people you would trust with being good at their job, or they charge less so they offer poor quality service? My car went there for a simple damage and it comes back with more.

Im appalled by how they released a car like that, mind you these are damages that i had to point out to them, my question is how many more did i not see especially internally. After I complained they fitted a new windscreen today, it is even worse 😡, it’s just floating with visible black glue in attempt to close the gaps that didn’t exist. And excuse is that insurance approved a glass that not for my car. What a horrible experience! Sent emails to King Price raising these concerns and there’s no response.

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Replies (1)
King Price Insurance
King Price Insurance's reply12 Dec 2024, 08:19
Official
Hi Jabulile,

We’re just so sad to hear about your negative experience. We do our best to give every single client personalized, royal service, and we’re so sorry that we let you down.

We’re looking into this now and will give you a call to get some more information so that we can make this right.

Royal regards,
The king and his court