VS
Vuyani S

1 reviews | Active since Oct 2019

13 Mar 2020, 14:15

King Price

My name is Vuyani I previously wrote to you in connection with King Price regarding my car which was in an accident and this company does not want to settle my car . It is almost a year my case is with ombudsman and still their reason for not paying is that I submitted my bank statements late and my tracker reports co ordinates says i was at the car wash which i stated to the assessor, my car has been repossessed as i no longer could afford legal fees of my lawyers. This is sad as this is going to happen to somebody else while assessors decline our claims due to their issues or them high incentives, I am really hurt to what this company did to me, not even once i misses a payment but immediately after my accident they did not even pay for towing let alone storage and i am sitting with R400000 storage fees and all i got from them was termination of my policy, i was the only child in my family to buy a vehicle due to stress of this it tored my family apart. All i want is for my vehicle to be settled and close this chapter

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Replies (2)
King Price Insurance
King Price Insurance's reply13 Mar 2020, 16:39
Official
 
We’re really sorry that you’re unhappy. Unfortunately, we can’t respond to you while the matter is sitting with the Ombudsman – as this matter currently is. (It’s not a personal thing, it’s a legality.) 
 
VS
Vuyani S's update13 Mar 2020, 16:49
Reviewer Update
A big company like yours could not even pay for towing after the accident and yet after termination you refunded R350.00 but lets wait for ombudsman verdict, I just imagine if I passed on that day my wife was going to be harrassed like this but I learned something from this that insurances are not there to help but just look for something that is not there to reject the claims but when they call for a quote they get you hooked but after this I'll definetly make people aware especialy in Free State