TN
TJAART N

1 reviews | Active since May 2018

03 May 2018, 16:21

KING PRICE 3 Week Claim process, won't payout most of the Claim.

Me and my wife logged a claim with King Price on the 11th of April . Almost 3 weeks later and King Price is still dragging their feet.

They also refuse to payout all the stuff in our garage that was ****** because the door between the house and garage was not locked.

They say if there is no sign of forced entry they do not payout your claim. Pathetic. They will use any excuse not to payout their clients.

Our "Musketeer" as they label themselves, has the worst turn around time ever, does not stick to her call back times and is overall pretty much useless in sorting out our claim.

In the mean time we had to do without some of our belongings, alot of which I use to do my business and so on.

As of now Anri Quick our "muskateer" is still stalling our claim process. Our previous insurer paid out our vehicle within a few days, guess you get what you pay for.

Hopefully this complaint reaches someone in the King Price Organisation that is willing and capable of assisting us.

Claim Number CKP ********** /1

0
Replies (1)
King Price Insurance
King Price Insurance's reply07 May 2018, 18:17
Official

Hi Tjaart

Our claims department has been in contact with you to discuss the status of the claim and provide any clarity you might require. Should you require any further information please do not hesitate to contact.

Royal regards

The kings court