LZ
Lorraine Z
1 reviews | Active since Jul 2019
11 Jul 2019, 06:14
king price
I have been trying for 2 months for King Price,s company that they use to repair chips on windscreen. They do not answer their phones, they are absolutely pathetic. I cancelled my Insurance a month ago because of this poor service. the company they used previously was excellent. I do not have time to phone around for other insurance. That is why I am still with them.
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King Price Insurance's replyOfficial
11 Jul 2019, 16:42Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We have queried the matter with the service provider whom have confirmed that contact attempts where made prior to your complaint but to no avail. We have received further feedback from them today and have confirmed that they have made contact with you to discuss the way forward. Should you require any further assistance please do not hesitate to contact.
King Price Insurance's reply11 Jul 2019, 16:42
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We have queried the matter with the service provider whom have confirmed that contact attempts where made prior to your complaint but to no avail. We have received further feedback from them today and have confirmed that they have made contact with you to discuss the way forward. Should you require any further assistance please do not hesitate to contact.