RS
REG S

1 reviews | Active since May 2021

13 Aug 2023, 18:17

King Pain Insurance

Well, it's us again. We are now in the fourth week of our claim with King Price, and still no authorization for our repairs to our vehicle. It's clear that King Price is dodging our claim - and with the fact that they must still be looking for parts in s**** yards - we are going to withdraw our claim for R 73 000 tomorrow, have the vehicle repaired ourselves and change insurers

We should never have taken this cheap and nasty insurance from King Price that was recommended to us by Signature Motors, the dealership where we bought the vehicle

Not even a kind word or a phone call in response to the numerous requests for some action - all been ignored by King Price

We are launching a website called ; www.anti-king-price-insurance.co.za, to warn other people that this company is really bad news

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Replies (6)
King Price Insurance
King Price Insurance's reply14 Aug 2023, 09:24
Official
Claims will be in contact to discuss.
RS
REG S's update14 Aug 2023, 21:11
Reviewer Update
Now we have to agree that this is a very weak answer. Actually, this is a pathetic answer. We have been waiting for Claims to contact us for 4 x weeks now. This is the same reply we received n this forum 2 weeks ago?? Could King Price Insurance have so many complaints against them - that they have a standard computer-generated reply. It s a cold reply, very cold

We are of the opinion that King Price Insurance seems to have huge cash flow problems perhaps - then, next they will surely apply for Business Rescue and well, that will be the end of millions of rands paid from normal working-class people like us?

This is a bottomless pit of danger here - it's time to run, and run quickly, before you lose like we are losing- a R 73 000 claim


King Price Insurance
King Price Insurance's reply15 Aug 2023, 07:51
Official
Hi Reg

We are truly sorry to hear you feel this way, your concerns have been sent to the claims department who will be in contact to discuss.
RS
REG S's update15 Aug 2023, 10:12
Reviewer Update
Thanks for the reply - but this is what you have been telling us for 4 x weeks now. Are your people in claims department working ? Have they been paid ? Are you perhaps short staffed due to financial cutbacks?

All of a sudden you have some rave reviews, on Hello Peter? Come on - nice marketing tactics, you can't be writing so many replies to yourself

It makes you think, doesn't it ?
King Price Insurance
King Price Insurance's reply15 Aug 2023, 10:29
Official
Our claims department has tried calling the policy holder but to no avail. We have an 083 number listed, claims have also emailed the policy holder yesterday advising that they tried to call. We have asked them to try the number you have listed on this review.
RS
REG S's update15 Aug 2023, 11:17
Reviewer Update
Well, we have checked both numbers and checked my phone every 10 x minutes - there has not been any calls, at all. The correct procedure is for you to call Hugo at Atlantis Panel Beaters where we were instructed to take the car for the assessment. Strange, but he hasn't heard from your claims department either? So this excuse of yours is really irritating, and holds no water - because you are just suppose to approve the claim and let the assessor know ? Right ? He will then, in turn contact us to bring on the vehicle for the repair ?

Come on, stop the bull**** and just admit that you are going out of business ? Your claims department is just going through the motions, of feeding us ******* to try and appease us

It's not going to work ?