King of .......

<div>Good day, this insurer is totally ***********. They cannot get my claim approved i a 5 week period and there excuses are lame.

I was involved in an accident on the 23RD of December 2019, a driver skipped a red robot and collided with my car. I can accept that December is a difficult time to attend to any matter in our country, and hence I will address the actual time frame. On the 27TH of December I receive an SMS "Great news! your car's assessment will be on 2020-01-02." on 2020-01-02 I receive the same SMS but now the date is 2020-01-03. Then on 2020-01-07 I receive an SMS indicating that my damage report was received and that King Price will be in touch. Soon after the assessor phone me and confirm that my car will be fixed.

Then nothing. So I decide to start phoning in to the call centre to enquire what is going on, just to be informed that my claim has not been finalised. Firstly because they cannot find any reference to my drivers licence, and they cannot validate my previous insurer, I have another vehicle insured at Telkom since 2014, as that is part of my package, but apparently that does not count. So Today I ask how long this validation takes, normally no longer than 72 hours, We are in week 3 since the damage report and no indication of when King Price will decide to approve the claim.

Please stay far away from King Price the only thing they are King of is incompetence. Worst service I have ever experienced from an insurer.

Thys Lourens</div>