1 reviews | Active since Feb 2016
King Of Empty Promises, King of Pathetic Service
Since having my claim rejected by the Royal Insurer, they offer you an option to appeal via their Ombudsman. However the waiting period is pathetic, and they never keep to their promised time frame. I emailed my request to them on the 13/04/2016, A person by the name of Cherie Wilson replies on the 18/04/2016, and advised that she will get back to me with her findings in 7-10 working days. Today is the 23/05/2016, and i have not received any feedback whatsoever regarding the rejection review, as promised by her. This is by far the most *********** company there is out there and they never fail to frustrate you. Very Unprofessional.
Dear Hello Peter User
Kindly be advised that due to the upgrade of the Hello Peter website, some of our previous responses have not reflected.
While Hello Peter fixes this for us, this is an interim response to correct the data. If your complaint has not been addressed kindly email ***
Our sincere apologies for any inconvenience caused due to this updated response.
Yours in Royal Service
King Price
Dear Hello Peter User
Kindly be advised that due to the upgrade of the Hello Peter website, some of our previous responses have not reflected.
While Hello Peter fixes this for us, this is an interim response to correct the data. If your complaint has not been addressed kindly email ***
Our sincere apologies for any inconvenience caused due to this updated response.
Yours in Royal Service
King Price
