dD
dollydo D

1 reviews | Active since Oct 2016

01 Nov 2016, 09:49

King Price insurance - CKP***/1

<p>I lodged a claim two months ago, and my car was taken in for repairs. I have been phoning king price -Shaldon Harilal every time asking about the status of my car. They promised to phone back every time and never do. I'm without a car, and no one bothers to call me and give me a straight answer of what is happening. I'm inconvenienced and have spent money on hiring a car to take kids to school and go to work. it's been two months of me phoning and getting no definite answer. I am very disappointed as the service sucks and there is no communication from their side. my last interaction with Shaldon was 2 weeks ago where he told me that they are engaging an external assessor and he will call me in &nbsp;a day or two. today is 01 Nov still no word from King PRICE and the whereabouts of my car remains unknown. meanwhile I am incurring costs for a hired car which they stopped paying for.</p> <p>&nbsp;there is definitely nothing royal about the treatment this company offers except when they take your premiums monthly.&nbsp;</p> <p>Please help me deal with this matter. I am frustrated</p>

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Replies (2)
King Price Insurance
King Price Insurance's reply07 Nov 2016, 13:18
Official

Good day

Our sincerest apologies for the negative experience, Shaldon from our claims department was in contact with you regarding the claim.

Should you require any further assistance please do not hesitate to contact us directly.

Royal regards

The kings court

dD
dollydo D's update14 Nov 2016, 17:38
Reviewer Update

That's a LIE, the last time that Shaldon spoke to me was in October. To date, I haven't heard anything from him and I still don't have my car! What a poor service!