JV
Jay V

1 reviews | Active since Sept 2010

01 Feb 2024, 16:01

King Fong Kong Insurance

Terrible company.Had an accident last year,claim was approved 2 January.I had to take my vehicle to a panel beater KP appointed which closes in Jan. A month later I am sitting with no vehicle and neither KP or the panel beater cannot tell me when to expect it back.Not my problem you told me to take it to a over booked panel beater that cannot cope with there work load. Definitely don't relieve royal service from KP..

0
Replies (6)
King Price Insurance
King Price Insurance's reply02 Feb 2024, 08:11
Official
Hi Jay,

Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.

Rest assured, we’ll investigate this further and contact you as soon as possible with an update.

Royal regards,
The king’s court
JV
Jay V's update05 Feb 2024, 14:12
Reviewer Update
Where's the update
JV
Jay V's update05 Feb 2024, 14:21
Reviewer Update
Where's the update.
King Price Insurance
King Price Insurance's reply05 Feb 2024, 14:35
Official
As per our records the panel beater has been informing you of the progress. The expected ETA is the 12/02/2024. We have asked them to call you.
King Price Insurance
King Price Insurance's reply05 Feb 2024, 14:36
Official
As per our records the panel beater has been informing you of the progress. The expected ETA is the 12/02/2024. We have asked them to call you. 
JV
Jay V's update20 Feb 2024, 11:18
Reviewer Update
Where's my car,it's the 20/02.2024 and still no car