Kind Price should change their name to ******** Paradise

On the 31st of December 2022 I was involved in a minor accident, yes, the response time for the breakdown was quick, however, I only received a call from King Price on the 4th of January 2023 for the statement. I asked the call center representative that I depend on the car for my mobility and he promised me that they will try their best to assist me. On the 9th of January 2023 I called and Boipelo Moabelo told me that my car was due for an assessment on the 10th of January 2023, then on the 12th I called to find out if the assessment was carried out, then Thina Msiza informed me that the assessor didn’t assess the car and it looks like nothing was done at that point, and I asked that can she at-least try and assist me with the email address for the Assessing manager, then she promised to send it to me and I didn’t get anything. On the 19th of January 2023 I spoke to Patricia Masilela, she told me that the assessment was done on the 18th of January 2023 and I should expect the outcome of my claim on the 24th of January 2023, as I asked for the assessment manager I was told that she’ll ask the manager to call me on the 19th of January 2023 and she cannot give me her email address. What I have picked up from King Price is that they require that we as customers should be consistent on our payments but then their level of service is dirty and inconsistent. I have referred most friends of mine to this useless insurance and now I’m ready to revoke my recommendation to this useless and filthy ********. I am so depressed and confused about the level of service im getting from this ********, I’ve been with KP for 5 years going to the 6th year with 2 cars insured, on top of that my premium was increased with R1 200.00 effective from the month of January 2023. I so hate this company at this point in time. Here they claim to treat people like they are Royal kings, foetskek to the royal King, they can’t even maintain a proper level of consistency within their operations, when you see King Price, just run away.