US
Ursula S
1 reviews | Active since Apr 2015
17 Apr 2015, 14:28
Keshni does it in 5 minutes
I requested a HOC confirmation letter on the 14th of April from King Price . I had not received the necessary after I made several phone calls to follow up and logged a complaint . Today ( 17 April 2015 ) I once again phone King Price and a lovely lady by the name of Keshni answered ....She assisted me immediately - Increased the cover, issued the required letter ...and this all in less than 15 minutes ......which took other consultants 3 days to do ! Not only am I impressed by her kindness and willigness to assist , but she was at all times professional and assited me until all was confirmed in order by the finance house . King Price , take care of Keshni - She is a diamond !
Helpful (0)
Replies (1)0
Replies (1)King Price Insurance's replyOfficial
20 Apr 2015, 13:33Hello Easter1234,
Our sincerest apologies for the experience, we will definitely look into what went wrong and address for future. Thank you for the awesome feedback regarding Keshni, we will be sure to share with her and her manager.
Thank you for taking the time to post, your feedback is greatly appreciated. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Our sincerest apologies for the experience, we will definitely look into what went wrong and address for future. Thank you for the awesome feedback regarding Keshni, we will be sure to share with her and her manager.
Thank you for taking the time to post, your feedback is greatly appreciated. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply20 Apr 2015, 13:33
Official
Hello Easter1234,
Our sincerest apologies for the experience, we will definitely look into what went wrong and address for future. Thank you for the awesome feedback regarding Keshni, we will be sure to share with her and her manager.
Thank you for taking the time to post, your feedback is greatly appreciated. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Our sincerest apologies for the experience, we will definitely look into what went wrong and address for future. Thank you for the awesome feedback regarding Keshni, we will be sure to share with her and her manager.
Thank you for taking the time to post, your feedback is greatly appreciated. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
