1 reviews | Active since Nov 2013
Keep taking my money
<p>I cancelled my insurance in February but they never stopped debiting my account. I am spending more money trying to get my refund or reverse the transaction every month. Everytime I call they promise me the refund will be sorted in 2-3 days but it's never done. This inconvenience is emotionally exhausting!!!</p>
Dear Simphiwe,
Thank you for your comments. We are so sorry to hear that you have not been satisfied with the service provided.
Kindly note that the matter has been escalated to Kavish in our Client Care department to contact you and discuss your concerns. We however note that a refund was processed on the 08th June 2016.
Should you need anything absolutely anything else please do not hesitate to contact us.
Royal regards
The Kings Court
Dear Simphiwe,
Thank you for your comments. We are so sorry to hear that you have not been satisfied with the service provided.
Kindly note that the matter has been escalated to Kavish in our Client Care department to contact you and discuss your concerns. We however note that a refund was processed on the 08th June 2016.
Should you need anything absolutely anything else please do not hesitate to contact us.
Royal regards
The Kings Court