WS
Warren S

1 reviews | Active since Oct 2017

07 May 2024, 14:46

Joker’ s Paridise

Since the day of my daughter's accident on 26 April, it has been the most frustrating process to get so far as to get a claim approved. Assessments are done based on photos only, and no physical inspections are done, so it remains a guessing game till the end.

After making waves, they decided it might be a good idea to have this done. Surprise—The repair shop admits that they need to resubmit their quotation as things have changed since they saw the car in person.

I am sure I am not the only person who has been through this ordeal, and more people should speak up and make their voices heard.

The funny names they use in their email signatures, I guess, reflect the joke they are !!!!

Let's see how this plays out.

0
Replies (1)
King Price Insurance
King Price Insurance's reply07 May 2024, 14:55
Official
Hi Warren

As per our records our claims department emailed you at 13:34 pm today with an update on your claim and an explanation of the way forward. We have requested they contact you again to discuss your concerns and the way forward.