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Thembelihle N
1 reviews | Active since Oct 2015
26 Sept 2024, 15:46
Join King Price at your own risk – the service is poor.
On Friday, 20.09.2024, I filed a claim for damages to both the car and the building. As of today, 26.09.2024, I have yet to be contacted by the service provider responsible for assessing the building repairs. The car was only collected from the scene of the incident four days later. Considering the damage resulted from an attempted theft, there was a risk that the ******* could have returned to complete the theft while the car was still parked there. I must add that the premium increase letter has already been received with a ridiculous increase.
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Replies (3)0
Replies (3)King Price Insurance's replyOfficial
26 Sept 2024, 15:57Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.
King Price Insurance's reply26 Sept 2024, 15:57
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.
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Thembelihle N's updateReviewer Update
04 Oct 2024, 09:19The claim is still on "Claim processing" 10 days later. Whatsapp massages are not being responded to.
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Thembelihle N's update04 Oct 2024, 09:19
Reviewer Update
The claim is still on "Claim processing" 10 days later. Whatsapp massages are not being responded to.
King Price Insurance's replyOfficial
04 Oct 2024, 10:00Claims will be in contact to discuss.
King Price Insurance's reply04 Oct 2024, 10:00
Official
Claims will be in contact to discuss.
