JB
Jaco B

1 reviews | Active since Jun 2011

16 Feb 2018, 09:58

Its been a month????????!!!!!!!

Its been a month about since the accident and claim process and all I get is empty promises. I was told that Wednesday February 14 that the car will be ready. On Wednesday I had to phone the panel beaters myself only to discover that the car is missing parts that will come the next day. Today is Friday and again I had to phone the panel beaters and I was informed that the claim was not done correctly from the assessor..parts not claimed for and so on... Now, I am being told that the car will only be ready end of next week. I asked the gentlemen about the gearbox of the car and he said that the assessor had to assess but a lot of the time the assessors dont really do their jobs right...the day of the accident the car struggled to go into 1st gear because of the accident...what a joke

I strongly advice the King to send his assessor back to the panel beater and to go and assess my car again, as I now have a call recording on my phone and I can back everything I just said

I need my car back A.S.A.P before I loos my job as this is putting a strain on my and my wives job because we have to share the transport we have

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Replies (1)
King Price Insurance
King Price Insurance's reply20 Feb 2018, 18:31
Official

Hi Jaco

Mohammed from our repair management department has been in contact with you to discuss your concerns and will continue to follow up with the repairer. Should you require any further information please do not hesitate to contact.

Royal regards

The kings court