YM
Yonelisa M
1 reviews | Active since Dec 2019
01 Sept 2023, 10:56
Irritated
I'm angry and irritated at King Price. I have a code red insurance (not really sure of the name) and I have been requesting them to cancel it. In my emails I keep on telling them that they can't call me as I'm out of the country but they keep on sending me stupid emails telling me that they have tried calling me. I sent about three emails explaining that I no longer live in SA, therefore they can't reach me on that phone. All I want is for them to cancel that policy, nothing more.
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King Price Insurance's replyOfficial
01 Sept 2023, 11:16Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. As with most insurers the cancellation is done telephonically on a recorded line. Your request has been sent to our client care team to action.
King Price Insurance's reply01 Sept 2023, 11:16
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. As with most insurers the cancellation is done telephonically on a recorded line. Your request has been sent to our client care team to action.