LQ
Lwazi Q

1 reviews | Active since Feb 2013

13 May 2025, 06:53

Irresponsive King Price Insurance - do not value customers but driven by greed

The mighty King Price Insurance still have not responded to my enquiry made on the 07 March 2025, I had to come to this platform, HelloPeter to get their attention, although they promised that they would reply to me on the 05 May 2025. Nobody at King Price Insurance has taken this matter serious - just five (5) minutes of their time to provide me with the details on why they do not want to assist me with the third party claim as explained on my previous enquiry. This to me shows that King Price Insurance does not value its clients - only the time money will be coming to their side, typical greedy individual indeed.

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Replies (1)
King Price Insurance
King Price Insurance's reply13 May 2025, 08:30
Official
Dear Lwazi 
We note that you have elected to claim from the 3rd party directly. This means that you have not subrogated your rights to King Price and therefore we are unable to act on your behalf. A 3rd party claim is a legal process and therefore certain legalities apply. Our legal team will be in contact to explain the process.