Svdm
Shaun van der merwe
1 reviews | Active since Apr 2015
23 Sept 2019, 14:28
IPhone insured but China part used to fix the phone
******** at their best ,My Iphone is ensured at Iphone premiums with this company ,After it fell and broke the screen I logged the claim . they proceeded to send it to Phonetradr who preceded to replace the screen from a third party this screen doesn't work with Polaroid glasses as confirmed by phonetradr . I sent it back to be fixed and got a screen that doesn't fit or even work . I the was asked to get a quote to get it fixed myself all this after even paying a 500 excess . DONT EVER INSURE with them they dont use authentic parts but charge you for the premium phone. -Section 56 (3) of the consumer act
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Replies (1)King Price Insurance's replyOfficial
23 Sept 2019, 15:10Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
King Price Insurance's reply23 Sept 2019, 15:10
Official
Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
