LM
Lindiwe M
1 reviews | Active since May 2016
25 Jan 2023, 17:41
Insurance delaying to pay the dealer for services
King price warranty Department
My husband Mr N Mnculwane submitted the claim and after a long delay, it was approved. He took the car for repairs after the claim was approved. The car dealer has completed the work but the insurance company is not responding to the emails relating to payment. Now the car is with the dealer and he is worried that he will incur additional costs relating to storage. He also needs the car for his daily use. He is so frustrated and angry
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King Price Insurance's replyOfficial
26 Jan 2023, 08:37Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. The warranty department will be in contact with the policy holder to discuss.
King Price Insurance's reply26 Jan 2023, 08:37
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. The warranty department will be in contact with the policy holder to discuss.