XN
Xihluke N

1 reviews | Active since Mar 2024

28 Mar 2024, 14:53

Insurance claim

Kingprice sucks. Frustrating Bad customer service. I am currently busy with a claim and it is frustrating because I am dealing with person with no truth. Do not deal with Leon Strydom he is helpless he doesn’t communicate, if you speak to him he always claims he doesn’t have his computer nearby so he “will check” he always buys time and still does not commit to what he says, he will never call you and if you call him he doesn’t answer and never gets back to you. Very poor workmanship and full of lies, a 2 days process will take 10 days because your investigator at Kingprice is missing in action 90% of the time or on leave whilst you claim is hanging. The worst insurance customer service I’ve ever experienced. Kingprice is FRUSTRATING, I was stupid to choose kingprice

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Replies (1)
King Price Insurance
King Price Insurance's reply28 Mar 2024, 15:12
Official
Thanks for reaching out to us. We’re sorry to hear that you’re not happy with our service. We want to make things right for you as soon as possible. That’s why we’ve sent your complaint to the Claims department to look into it and get back to you. We promise to do everything in our power to help you!