BB
Billy B

1 reviews | Active since Jul 2017

05 Jul 2017, 18:46

Insurance claim

<p>Similar to many I too was sold on the wonderful marketing at King Price. The reviews were attractive and the sales talk was captivating. All led to zero when a claim was lodged. All the promises of a quick resolution soon evaporated by mundane requests and delaying tactics. 3 months since my incident of a simple water claim has not been resolved. Given the professional marketing, the service delivery in the claims department is amateurish at best. Repeated promises of contact to resolve my claim by close of business never materialise.</p>

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Replies (2)
King Price Insurance
King Price Insurance's reply06 Jul 2017, 15:12
Official

Hi Billy

Our sincerest apologies for the negative experience, Tougheeda from our claims department has been in contact with you to discuss your concerns and the way forward.

Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court

BB
Billy B's update18 Jul 2017, 21:13
Reviewer Update

As happy endings go and given my unhappy experience, i commend King Price on their response. Through the attention of Tougheeda my string of disappointing experiences was professionally resolved. Tougheeda approach and final resolution was a joy and restored my faith at King Price. Thank you Tougheeda, you are indeed a blessing to an otherwise confused service delivery world. May you relationship with King Price reman long and rewarding. You are indeed an asset to any client related environment.