GE
Gert E

1 reviews | Active since May 2012

10 Mar 2022, 16:49

Insurance bluff

I have claimed for 3 items on my house hold insurance on the 16th of Feb that was damaged by lightning through the Telkom line. The only feedback was that they are working hard at it. I know they have received the damage report within a week after I have claimed. First emails said they are waiting for quotes and later I was told the claims supervisor has the report. They said I will have the results by the end of business yesterday. I'm still waiting for we are without internet for 3 weeks! It's all bull****!

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Replies (3)
King Price Insurance
King Price Insurance's reply11 Mar 2022, 12:33
Official
 We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.  We’ll call you shortly to give you a full update on your claim.  Royal regards,  The king and his court 
GE
Gert E's update12 Mar 2022, 10:29
Reviewer Update
Thank you for the swift response to my complaint. I do accept your apology and I understand that thing's can go wrong. I appreciate the fact that rhe matter was resolved.
Kind regards,
Gert.
King Price Insurance
King Price Insurance's reply14 Mar 2022, 15:04
Official
Thank you for your valued feedback.