KM
Kgothatso M

1 reviews | Active since Nov 2019

26 Nov 2019, 21:25

Insane excess fee

Firstly I would like to applaud your consultant,good communication from them.

My problem here it’s the excess fee that you guys are charging me,I mean where the hell will I get R27000 if God forbid I get involved in an accident.this is way too much even the explanation I got it’s pathetic cause when I quote with other insurance they are way less compared to your fee.am even thinking of canceling this insurance ASAP.

0
Replies (2)
King Price Insurance
King Price Insurance's reply27 Nov 2019, 11:03
Official
We have many excess options, the higher the excess the lower the premium and vice versa. Its all up to the policy holder to select the premium and excess combination that suits their pocket best at sales stage of the policy. Our client care department will call you shortly to quote on the different options so that you are able to make an informed decision for future. 
KM
Kgothatso M's update27 Nov 2019, 11:38
Reviewer Update
Want to applaud Elfreda pieterse for her good communication.and her full explanation of possibilities