innovative, effective and effecient service recieced

i was assisted by Ryan Merwe, i was requesting to add a vehicle on my existing policy. 1. his system was giving him a challenge, he professionally explained for my understanding. 2. i explained why i wanted an addition, he understood and give me options on my cover that will save money 3.call was cut off, he ensure that within a minute he came back to me 4.on info that i could scan to him, he explained and requested me to do so without keeping me holding a line