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W L
1 reviews | Active since Dec 2019
30 Dec 2023, 09:51
Incorrect debit order amount being deducted
I recently added home insurance to my Insurance with King Price. I was sent my Policy Chedule confirming the premiums on the 27 August 2023. the total premium payable was R 798.30. King Price has been deducting an amount of R 843.35 since the addition of my home insurance. My car insurance has been increased by R 45.36 per month . King Price you confirmed the premiums due before I accepted your quote. Why is this ??? My premium should not be more than R 798.30. That is the amount you Quoted.
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King Price Insurance's replyOfficial
02 Jan 2024, 09:54Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
King Price Insurance's reply02 Jan 2024, 09:54
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.