TS
Temoso S
1 reviews | Active since Aug 2017
04 Mar 2021, 03:21
Inconvenience!
My phone got ****** early this year and I lodged a claim, due to the fine print, my claim was declined. Well fine. Now what I don't get is why would you deduct for something I don't have in possession, after sending an email to cancel my insurance policy with them. I reversed the amount, got a call told them to cancel my insurance and may they call me a bit later as I was busy with a client. Never received the call and now they deducted a premium again. Such a huge inconvenience!
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King Price Insurance's replyOfficial
04 Mar 2021, 12:04Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retentions department will be in contact to assist with your cancellation request. Should you wish to dispute the outcome of your claim you may email a detailed dispute to ***
King Price Insurance's reply04 Mar 2021, 12:04
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retentions department will be in contact to assist with your cancellation request. Should you wish to dispute the outcome of your claim you may email a detailed dispute to ***