MF
Mandla F
1 reviews | Active since Sept 2013
01 Feb 2021, 09:23
Inconsistencies and cover alteration without my concern.
Took cover for 3 vehicles and I was told that I would be given car hire for free as part of my discount and now when I login to the portal that cover is not longer there and premiums are not consistent on the website and app, when you view the app different values are displayed as compared to when you view the website portal. this is really alarming and I am even thinking of going back to Budgets if this is the service one will get from King Price.
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King Price Insurance's replyOfficial
02 Feb 2021, 16:18Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. You have been contacted to discuss, should you require any further information please do not hesitate to contact.
King Price Insurance's reply02 Feb 2021, 16:18
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. You have been contacted to discuss, should you require any further information please do not hesitate to contact.