1 reviews | Active since Mar 2009
*********** Staff
<p>I am livid with the service (lack thereof) from staff at King Price. I am in a process of buying a new vehicle and logged an online rquesto be contacted on thr 22.9.2016 and by 9:30 23.9.2016 I had still have not heard anything from KP. I eventually called their call centre where I was "promptly" assisted but the documents were not emailed as the agent had promised. I called 3 hours later as I thought the first agent may have not captured my email address correctly - same with second agent, It is now 17:55 and I have not received the documentation .</p> <p>I am beggining to wonder how my valuable assets will be taken careof when they FAIL to do a simple admin requirement - your service is pathetic!!!!</p>
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down. We note that our documents are sent via our system and due to a system error your documents did not send.
Your policy has been cancelled as per your request, this has been discussed with you by our retentions department. We are sad to see you go but completely understand that we have upset you.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down. We note that our documents are sent via our system and due to a system error your documents did not send.
Your policy has been cancelled as per your request, this has been discussed with you by our retentions department. We are sad to see you go but completely understand that we have upset you.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court