MT
Michelle T

1 reviews | Active since May 2012

06 Apr 2015, 08:04

*********** debit order system

I called KingPrice on 30 April 2015, to change debit order date. I explained to the consultant that I have already paid for April and wanted to change debit order date from the 26th to the 1st. The next minute I know it , they have withdrawn money from my account.<br> <br> What I hate is that the bank has charged me when the debited the money, when they return the money they won't even care about bank charges.

0
Replies (1)
King Price Insurance
King Price Insurance's reply15 Apr 2015, 11:21
Official
Hello Michka9913,

Thank you for bringing this to our attention.

as per our records our refunds department is busy attending to the necessary as there was a system error.

We apologize for any inconvenience that may have been caused by this error.

Thank you very much for your patience in this regard.

Royal Regards,
The kings court