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I have been with King Price for one year. In month 11, I had to claim for a scratch on the side of my car, there was no third party involved. After getting the repairs approved, I took my car in to be repaired. Firstly the repairs took a week longer than originally quoted. Then Auto Magic (Zameer) said they had to get extra approval, and that King Price was dragging their feet with the authorisation. <br> As it turns out King Price wasn't to blame, Auto Magic only submitted the extra claim a week after the car was in for repairs. But the response I got from Jeanene was unacceptable. She said it must have been a misunderstanding between me and Auto Magic. No Jeanene, there was no misunderstanding. Then she tells me I can't get a rental car, because it is not part of my policy.<br> I went and double checked my policy, and what do you know! I DO have the rental car option. How very sneaky of you King Price. So I was stuck without transport for 2 weeks. If you had any sort of customer service, you would have sorted it out for me on day one.<br> <br> Then with a shock I get my new premium, up with R300, thats almost a 50% increase. <br> <br> Thanks but no thanks King Price. You are a joke.