Incompetence

When I asked King Price how *********** they were,I did not think they would take it as a PERSONAL CHALLENGE...Hassles and more hassles. Talk about the worse customer service ever yet they are like hawks when they need your business. When they needed the business, there was no one more charming than their consultants...When they needed to give royal service like they claim they would... I had to hunt them down. Claim process started on 19th January 2015.. We had to constantly call for about a week and half until our claim was handled. We were interrogated like we were at fault and lying, which makes me wonder in future when I am at fault in an accident, what will really happen then? Eventually, our claim was approved but they did not authorise our smash and grab, because according to them I did not state it. I requested the sales call. And it was sent to me by Megan Clarke... But what a pity they sent me the wrong call - the call for my 1st vehicle insured with them. So the question is... Do they really do their jobs? Because if Megan Clarke did her job, she would have realised the call is wrong. This is incompetence at its best...Stay away from these people.