FW
Faranaas W
1 reviews | Active since Jun 2011
14 Apr 2016, 14:10
INCOMPETENCE!!!!
I have on three occasions changed my banking details with King's Price however, they are still debiting my old account. I am not covered because of incompetence on their part as they cannot seem to understand that my banking details have changed. Are you trying to **** me off or is my English failing you???<br> <br> Please do not call me; I want an e-mail address from a competent individual (if that exists) whom I will deal with via e-mail in order to have a paper trail (to retain proof of your failures)!!!
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King Price Insurance's replyOfficial
15 Apr 2016, 15:35Hello Faranaas,
It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.
Magdaleen from our collections department has been in contact with you to discuss your concerns as well as the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.
Magdaleen from our collections department has been in contact with you to discuss your concerns as well as the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply15 Apr 2016, 15:35
Official
Hello Faranaas,
It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.
Magdaleen from our collections department has been in contact with you to discuss your concerns as well as the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.
Magdaleen from our collections department has been in contact with you to discuss your concerns as well as the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court