LA
Leon A
1 reviews | Active since Mar 2015
15 Mar 2015, 18:50
******* / Unauthorised debit order
I have been trying to get my money refunded from King Price for the last 5 months- after receiving a quote and advising them to contact me to confirm if I wish to use their services or not.All information was provided by me to ensure a smooth transition if I decided take up their deal- but they decided to deduct instalments without contacting me.After a series of calls only a partial refund was done
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King Price Insurance's replyOfficial
19 Mar 2015, 14:54Hello leon abs,
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things. You have been contacted by management in our retentions department whom have assisted you in sorting this matter out.
once again our sincerest apologies for the delay, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things. You have been contacted by management in our retentions department whom have assisted you in sorting this matter out.
once again our sincerest apologies for the delay, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply19 Mar 2015, 14:54
Official
Hello leon abs,
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things. You have been contacted by management in our retentions department whom have assisted you in sorting this matter out.
once again our sincerest apologies for the delay, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Although we're really sorry that we didn't deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things. You have been contacted by management in our retentions department whom have assisted you in sorting this matter out.
once again our sincerest apologies for the delay, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court