LM
Loyiso M

1 reviews | Active since Jun 2015

22 Jun 2015, 13:05

IGNORING INQUIRIES AND COMMUNICATIONS

Hi<br> <br> I am deeply saddened to write such a sour mail after the sweet news I received about my settlement. I am very upset that I am being ignored for the past two weeks, trying to enquire as to where is there money due to me going to be paid as promised. I have been writing letters everyday and calling the centre but whenever I ask about the money due to me the line is suddenly dropped and when I try to call again it never goes through. I have complimented King price of the manner they handled my claim but I just cannot bear the silent treatment Im been subjected to.<br> <br> I need to know as to when will the Finance Bank money be transferred and when or where is the money due to me. I need to deposit a car and im very frustrated right now. Please do away with this silent treatment and respond to my mail atleast.<br> <br>

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Replies (1)
King Price Insurance
King Price Insurance's reply23 Jun 2015, 16:40
Official
Hello jupadada,

We're just so sad to hear about your negative experience. We do our best to give every single client personalized, royal service, and we're so sorry that we let you down.

As per our records the claims department has emailed you feedback regarding the payment as well as you have been contacted.

Thank you for your patience and understanding.


Royal regards

The kings court