Ignore Claims poor customer service

Item: King Price Insurance
Rating: 1
Author: Ravi N

I was following up on a claim ***/1, assited by Cara Grater who said the first available consultant will get back to me to assist, 6 hours later still waiting....@Kingprice Do you enjoy fustrating and dissatisfied customers?

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Replies (1)

King Price Insurance's replyOfficial

18 Dec 2020, 09:43

Hi Ravi,

We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this.

Thanks for bringing this to our attention, we’re looking into your claim immediately and will be in touch to give you a full breakdown soon.

Royal regards,

The king and his court

King Price Insurance's reply18 Dec 2020, 09:43

Official

Hi Ravi,

We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this.

Thanks for bringing this to our attention, we’re looking into your claim immediately and will be in touch to give you a full breakdown soon.

Royal regards,

The king and his court