I would like to write a review about Laurette ****samy, she is very proffessional, made a huge effort in keeping me as a client, although I am very unhappy about not being covered and I have to fix my car myself

I would like to write a review about Laurette ****samy, she is very proffessional, made a huge effort in keeping me as a client, although I am very unhappy about not being covered and I have to fix my car myself. But furthermore, she is very good in her job, friendly, a good listener, understands my predicament and made an effort to make me feel better. Thank you very much for your service