LV
LINDA V

1 reviews | Active since Feb 2018

22 Oct 2025, 12:17

I would like to write a review about King Price Insurance

I would like to write a review about King Price Insurance. New client. Worst customer experience ever. Went through 3 consultants to request assistance. Claim was put on hold for possible non payment, which was totally not correct. Called again very unhappy. Eventually received assistance from Palesa Mamiala. She was professional and understood my disgruntledness. Thanks to her, my geyser is being replaced as we speak. After being without water for more than 18 hours. Thank you to this person that came to the rescue.

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Replies (1)
King Price Insurance
King Price Insurance's reply22 Oct 2025, 14:47
Official
Hi Linda
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Thank you for your feedback.