I would like to sincerely thank Boipelo for her exceptional service—she was kind, patient, and truly went the extra mile to assist me with my query

I would like to sincerely thank Boipelo for her exceptional service—she was kind, patient, and truly went the extra mile to assist me with my query. Her professionalism deserves to be recognised and appreciated. However, I must be honest about my overall experience with King Price. Despite Boipelo's efforts, I was left disappointed by the service and would not recommend the company based on my experience.